How to Train a Service Dog: Item retrieval

Answer to say: Item retrieval Rule (what the tags mean)

What the dog does: Picks up dropped things, like keys, a phone, a cane, or a card, and puts them in your hand.

You'll need: patience, healthy low-calorie treats, short 5–10 minute sessions, a marker word or clicker, and a toy your dog likes.

Steps:

1. At home, sit on the floor and show your dog a toy. Mark and reward any interest, then a sniff, then a mouth on the toy.
2. Build a "hold" half a second at a time. AKC says many short holds beat one long one.
3. Once the dog holds for a couple of seconds, add the word "Hold," then practice taking it from the dog's mouth into your hand, and reward.
4. Put the toy on the floor next to you and ask for it ("Get it"). Then move it a few inches farther at a time.
5. Switch to real items: soft things first, then keys, then a phone in a case.
6. Practice on slick floors, carpet, and outside, then in pet-friendly public places.

Common mistakes: forcing the object into the dog's mouth; adding distance before the hold is solid.

When to get a pro: if the dog chews or won't release items.

Sources: AKC, How to Teach Your Dog to Fetch; IAADP, retrieve tasks; ADA.gov FAQ ("picking up items for a person who uses a wheelchair").

Your condition stays private. When staff ask what your dog is trained to do, just name the task. See What to say when they ask.

These are general training tips, not a substitute for a qualified trainer, your doctor, or your vet. Stop any exercise that hurts or stresses your dog. Sources checked October 19, 2026.